These Terms and Conditions govern your access to and use of our website and healthcare coordination services. By using our services, you agree to these terms.
Effective Date: [Insert Date]
Last Updated: [Insert Date]
01. About CareBridgePlus
CareBridgePlus is a healthcare connection and coordination platform supporting Sri Lankan communities worldwide.
Our services may include:
- Healthcare professional connections
- Online consultations and second opinions
- Medical travel coordination
- Family healthcare support
- Dermatology and cosmetic care connections
02. Eligibility and Use
Users must provide accurate and current information and use our services lawfully. Individuals under 18 require appropriate parental or guardian involvement and consent where required by law.
03. Healthcare Professional Connections
CareBridgePlus facilitates connections with healthcare professionals. Clinical assessments, diagnoses, prescriptions, and treatment decisions remain the responsibility of the independent healthcare professional.
We do not guarantee that any professional or treatment option will be suitable for every individual.
04. Online Medical Consultations
Online consultations are subject to availability, clinical suitability, professional licensing, and applicable cross-border healthcare regulations.
Some conditions require in-person assessment or diagnostic testing. A consultation does not guarantee a prescription or particular outcome.
05. Medical Emergencies
06. Medical Travel Coordination
We may assist users exploring healthcare options in Sri Lanka, including specialist, surgical, Ayurvedic, and other treatment services.
Unless expressly agreed otherwise, travel arrangements, visas, insurance, hospital admission, treatment eligibility, and clinical outcomes are not guaranteed.
07. Appointment Booking
Appointments are subject to availability and confirmation. Submitting a booking request does not guarantee an appointment. Rescheduling may be necessary due to provider availability or technical issues.
08. Fees and Payments
Fees for paid services will be disclosed before confirmation. Independent providers may charge separate consultation, treatment, diagnostic, or other service fees.
Users should review all applicable charges and payment conditions before purchasing.
09. Cancellations and Refunds
Cancellation, rescheduling, and refund eligibility depend on the disclosed terms applicable to the booked service. Third-party providers may maintain separate policies.
Mandatory consumer protection rights remain applicable.
10. User Responsibilities
- Provide accurate information.
- Respect healthcare professionals and staff.
- Attend or appropriately cancel appointments.
- Protect account credentials.
- Obtain authorization before sharing another person's information.
- Discuss medical decisions with qualified healthcare professionals.
11. Privacy and Personal Information
Personal information is handled according to our Privacy Policy and applicable data protection laws.
Relevant information may be shared with appropriate providers when necessary and legally permitted to facilitate requested services.
Avoid submitting sensitive medical records through unsecured general inquiry forms.
12. Independent Healthcare Providers
Healthcare professionals, hospitals, clinics, and other service providers may operate independently from CareBridgePlus. They are responsible for their professional obligations and clinical services.
13. No Guarantee of Medical Results
CareBridgePlus does not guarantee successful treatment, recovery, a specific diagnosis, or any particular medical outcome.
Website information is general in nature and is not a substitute for individualized professional medical advice.
14. Intellectual Property
Unless otherwise stated, CareBridgePlus website content, branding, graphics, and original materials are owned by or licensed to CareBridgePlus. Unauthorized commercial reproduction is prohibited except as permitted by law.
15. Third-Party Websites and Services
External websites and independent service providers may have their own terms, privacy policies, and practices. Users should review those policies before engaging with them.
16. Website Availability
We aim to maintain reliable access, but cannot guarantee uninterrupted website operation. Maintenance, updates, or technical issues may temporarily affect availability.
17. Limitation of Liability
To the extent permitted by applicable law, CareBridgePlus is not responsible for circumstances beyond its reasonable control or independent clinical decisions made by third-party providers.
Nothing in these Terms excludes liability or legal rights that cannot lawfully be excluded or limited.
18. Changes to These Terms
These Terms may be updated to reflect changes in services, operations, or legal requirements. Revisions will be published with an updated effective date. Additional notice or consent will be provided where legally required.
19. Governing Law and Disputes
These Terms are governed by the laws of [Insert Applicable Jurisdiction], subject to mandatory protections applicable in other jurisdictions.
Users are encouraged to contact us to seek resolution of concerns. Nothing restricts rights that cannot legally be waived.
20. Contact Information
CareBridgePlus
Email:
contact@carebridgeplus.com
Phone:
+94 706 58 5665
Website:
carebridgeplus.com
Have Questions About Our Terms?
Our team is available to help clarify general questions about our services and policies.
contact@carebridgeplus.com