{"id":76,"date":"2022-09-27T13:30:14","date_gmt":"2022-09-27T13:30:14","guid":{"rendered":"https:\/\/ezw.kbq.temporary.site\/website_5d194de8\/?page_id=76"},"modified":"2026-11-10T04:04:55","modified_gmt":"2026-11-10T04:04:55","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/carebridgeplus.com\/ta\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"76\" class=\"elementor elementor-76\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3720350 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3720350\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6720212\" data-id=\"6720212\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04702d1 elementor-widget elementor-widget-html\" data-id=\"04702d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<!-- CAREBRIDGEPLUS FAQ PAGE -->\r\n<div id=\"cbp-faq-page\">\r\n  <style>\r\n    #cbp-faq-page {\r\n      --navy: #06484d;\r\n      --deep: #05383d;\r\n      --green: #4bbb08;\r\n      --mint: #eff9f4;\r\n      --ink: #17242e;\r\n      --muted: #586a73;\r\n      font-family: inherit;\r\n      color: var(--ink);\r\n      background: #f5fafb;\r\n      width: 100%;\r\n      overflow: hidden;\r\n    }\r\n\r\n    #cbp-faq-page * {\r\n      box-sizing: border-box;\r\n    }\r\n\r\n    #cbp-faq-page 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var(--muted);\r\n      background: white;\r\n      border-radius: 18px;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta {\r\n      position: relative;\r\n      background: linear-gradient(120deg, #063c43, #087b70);\r\n      border-radius: 28px;\r\n      padding: 58px 30px;\r\n      text-align: center;\r\n      overflow: hidden;\r\n      margin-top: 35px;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta:before,\r\n    #cbp-faq-page .cbp-cta:after {\r\n      content: \"\";\r\n      position: absolute;\r\n      width: 250px;\r\n      height: 250px;\r\n      border: 1px solid rgba(255,255,255,.13);\r\n      border-radius: 50%;\r\n      pointer-events: none;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta:before {\r\n      left: -110px;\r\n      top: -100px;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta:after {\r\n      right: -100px;\r\n      bottom: -130px;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta h2 {\r\n      color: white;\r\n      font-size: clamp(28px, 4vw, 40px);\r\n      margin-bottom: 14px;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta p {\r\n      max-width: 630px;\r\n      margin: 0 auto 28px;\r\n      color: #d9f2ed;\r\n      line-height: 1.8;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta-button {\r\n      display: inline-block;\r\n      background: var(--green);\r\n      color: white !important;\r\n      padding: 15px 32px;\r\n      border-radius: 50px;\r\n      font-weight: 800;\r\n      text-decoration: none !important;\r\n      transition: .25s ease;\r\n    }\r\n\r\n    #cbp-faq-page .cbp-cta-button:hover {\r\n      background: white;\r\n      color: var(--navy) !important;\r\n      transform: translateY(-3px);\r\n    }\r\n\r\n    #cbp-faq-page .cbp-hidden {\r\n      display: none !important;\r\n    }\r\n\r\n    @media(max-width: 767px) {\r\n      #cbp-faq-page .cbp-hero {\r\n        padding: 55px 18px 55px;\r\n      }\r\n      #cbp-faq-page .cbp-main {\r\n        padding: 45px 0 60px;\r\n      }\r\n      #cbp-faq-page .cbp-container {\r\n        padding: 0 16px;\r\n      }\r\n      #cbp-faq-page .cbp-faq-item summary {\r\n        padding: 17px;\r\n        font-size: 15px;\r\n      }\r\n      #cbp-faq-page .cbp-answer {\r\n        padding: 0 17px 20px;\r\n      }\r\n      #cbp-faq-page h3 {\r\n        font-size: 21px;\r\n      }\r\n      #cbp-faq-page .cbp-filter {\r\n        font-size: 12px;\r\n        padding: 10px 13px;\r\n      }\r\n      #cbp-faq-page .cbp-cta {\r\n        padding: 45px 20px;\r\n      }\r\n    }\r\n\r\n    @media (prefers-reduced-motion: reduce) {\r\n      #cbp-faq-page *,\r\n      #cbp-faq-page *::before,\r\n      #cbp-faq-page *::after {\r\n        animation: none !important;\r\n        transition: none !important;\r\n      }\r\n    }\r\n  <\/style>\r\n\r\n  <!-- HERO -->\r\n  <section class=\"cbp-hero\">\r\n    <span class=\"cbp-eyebrow\">CareBridgePlus Help Centre<\/span>\r\n    <h2>Your Questions, <span>Answered<\/span><\/h2>\r\n    <p class=\"cbp-intro\">\r\n      Find helpful answers about online consultations,\r\n      second medical opinions, healthcare coordination,\r\n      and supporting your loved ones in Sri Lanka.\r\n      We're here to help make your healthcare journey clearer.\r\n    <\/p>\r\n\r\n    <div class=\"cbp-search-wrap\">\r\n      <span class=\"cbp-search-icon\" aria-hidden=\"true\">&#9906;<\/span>\r\n      <input\r\n        class=\"cbp-search\"\r\n        id=\"cbpFaqSearch\"\r\n        type=\"search\"\r\n        placeholder=\"Search your questions...\"\r\n        aria-label=\"Search frequently asked questions\"\r\n      >\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- FAQ CONTENT -->\r\n  <section class=\"cbp-main\">\r\n    <div class=\"cbp-container\">\r\n\r\n      <!-- CATEGORY FILTERS -->\r\n      <div class=\"cbp-filters\" role=\"group\" aria-label=\"FAQ categories\">\r\n        <button type=\"button\" class=\"cbp-filter active\" data-category=\"all\" aria-pressed=\"true\">All Questions<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"general\" aria-pressed=\"false\">General<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"consultations\" aria-pressed=\"false\">Consultations<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"opinions\" aria-pressed=\"false\">Second Opinions<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"family\" aria-pressed=\"false\">Family Care<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"travel\" aria-pressed=\"false\">Medical Travel<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"skin\" aria-pressed=\"false\">Skin & Cosmetics<\/button>\r\n        <button type=\"button\" class=\"cbp-filter\" data-category=\"payments\" aria-pressed=\"false\">Payments & Privacy<\/button>\r\n      <\/div>\r\n\r\n      <!-- GENERAL -->\r\n      <div class=\"cbp-faq-group\" data-category=\"general\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\ud83c\udf0d<\/div>\r\n          <h3>About CareBridgePlus<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\" open>\r\n          <summary>What is CareBridgePlus?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            CareBridgePlus is a healthcare connection and coordination\r\n            platform designed to help Sri Lankans worldwide connect\r\n            with healthcare professionals in Sri Lanka. We facilitate\r\n            access to consultations, second opinions, and healthcare\r\n            planning. We are not a hospital or medical provider.\r\n            Clinical advice and treatment are provided by independent\r\n            healthcare professionals.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Who can use CareBridgePlus?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Our services are intended for Sri Lankans living overseas,\r\n            families in Sri Lanka, international medical travelers,\r\n            and individuals seeking healthcare connections that\r\n            respect their language and cultural background.\r\n            Service availability may vary by location and provider.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Is CareBridgePlus a hospital or medical clinic?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            No. CareBridgePlus is a connection and coordination\r\n            service. We help people explore healthcare options\r\n            and connect with independent professionals. We do\r\n            not diagnose medical conditions, prescribe medications,\r\n            or provide medical treatment ourselves.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Which languages are supported?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            We aim to help clients find professionals who can\r\n            communicate in familiar languages, including Tamil,\r\n            Sinhala, and English, depending on provider availability.\r\n            Please confirm your preferred language when making\r\n            an inquiry.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Does CareBridgePlus provide emergency medical assistance?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            No. CareBridgePlus is not an emergency service.\r\n            If you or someone else is experiencing a medical\r\n            emergency, contact local emergency services\r\n            or seek immediate care at the nearest emergency\r\n            department.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- CONSULTATIONS -->\r\n      <div class=\"cbp-faq-group\" data-category=\"consultations\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\ud83d\udcbb<\/div>\r\n          <h3>Online Doctor Consultations<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I consult a Sri Lankan doctor while living abroad?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            CareBridgePlus can help you explore virtual consultations\r\n            with healthcare professionals in Sri Lanka.\r\n            Whether a consultation is available depends on\r\n            the professional's licensing, your location,\r\n            and applicable regulations.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>How do I arrange an online consultation?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Contact CareBridgePlus or explore the available\r\n            healthcare professionals. Share your specialty\r\n            preference and general requirements. Our team\r\n            can guide you through available appointment\r\n            options and the next steps.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I choose my preferred doctor or specialist?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            You may explore available professionals based\r\n            on their specialties and experience. Your preferred\r\n            professional may be requested, subject to\r\n            availability and eligibility to provide the service.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I share my medical reports before a consultation?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Where supported, relevant medical records may\r\n            be submitted through an approved secure process\r\n            before your appointment. Avoid sending sensitive\r\n            medical information through unsecured channels.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can doctors prescribe medication during an online consultation?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Prescription availability depends on the consulting\r\n            professional's clinical judgment, licensing,\r\n            your location, and applicable laws. A consultation\r\n            does not guarantee a prescription.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>What if I need an in-person examination?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            The consulting professional may recommend an\r\n            in-person examination, testing, or additional care.\r\n            CareBridgePlus can help you explore suitable\r\n            coordination options where available.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- SECOND OPINIONS -->\r\n      <div class=\"cbp-faq-group\" data-category=\"opinions\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\ud83e\ude7a<\/div>\r\n          <h3>Second Medical Opinions<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>What is a second medical opinion?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            A second medical opinion is an additional assessment\r\n            from another qualified healthcare professional.\r\n            It can help you better understand a diagnosis,\r\n            treatment recommendation, or available care options.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>When should I consider a second opinion?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            You may consider a second opinion when facing a\r\n            complex diagnosis, a major treatment decision,\r\n            or uncertainty about recommended care.\r\n            Do not delay urgent or time-sensitive treatment\r\n            while arranging another opinion.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I request a second opinion without traveling to Sri Lanka?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            In some circumstances, a remote second opinion\r\n            may be possible. The specialist may review\r\n            appropriate records and discuss the findings\r\n            virtually, subject to licensing, regulations,\r\n            and clinical suitability.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>What documents might I need for a second opinion?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Depending on your situation, a specialist may\r\n            request previous consultation notes, test results,\r\n            imaging reports, medication information, or\r\n            treatment summaries. The specific requirements\r\n            will be confirmed before the review.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- FAMILY CARE -->\r\n      <div class=\"cbp-faq-group\" data-category=\"family\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\ud83d\udc9a<\/div>\r\n          <h3>Supporting Families in Sri Lanka<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I help my parents in Sri Lanka arrange medical consultations?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Yes. CareBridgePlus can help you explore healthcare\r\n            connections for parents and relatives in Sri Lanka.\r\n            Appointment arrangements and information sharing\r\n            must respect the patient's consent and the\r\n            healthcare provider's requirements.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I participate in my parent's consultation from overseas?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Some healthcare professionals may allow a family\r\n            member to join a consultation remotely when the\r\n            patient agrees and the provider supports this\r\n            arrangement. Please request this in advance.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can CareBridgePlus help coordinate specialist appointments?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            We can help explore specialist appointment options\r\n            and explain possible coordination steps. Actual\r\n            appointment availability, scheduling, and clinical\r\n            decisions remain with the healthcare providers.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I receive updates about my family member's care?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Updates may be possible where the patient has\r\n            authorized information sharing and the provider's\r\n            policies permit it. Medical information cannot\r\n            be shared with relatives without the appropriate\r\n            consent or other lawful basis.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- MEDICAL TRAVEL -->\r\n      <div class=\"cbp-faq-group\" data-category=\"travel\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\u2708\ufe0f<\/div>\r\n          <h3>Medical Travel & Treatment Planning<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can CareBridgePlus help me plan medical treatment in Sri Lanka?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            CareBridgePlus can help you explore healthcare\r\n            providers, consultation options, and treatment\r\n            planning arrangements in Sri Lanka. Medical\r\n            suitability, treatment decisions, and costs\r\n            must be confirmed directly with the relevant\r\n            professionals and facilities.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>What types of treatment can I explore?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Depending on availability, you may explore\r\n            specialist medical care, surgical consultations,\r\n            dermatology, cosmetic care, and Ayurvedic\r\n            treatment options. All treatment decisions\r\n            should be discussed with appropriately\r\n            qualified professionals.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Does CareBridgePlus arrange flights, visas, or accommodation?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Travel-related coordination options may vary.\r\n            Please contact our team to confirm which services\r\n            or referrals are currently available. Travelers\r\n            remain responsible for confirming entry\r\n            requirements, travel arrangements, and insurance.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I consult a specialist before traveling?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            A pre-travel consultation may be possible where\r\n            clinically appropriate and legally permitted.\r\n            It can help you discuss the proposed care,\r\n            required records, and questions to clarify\r\n            before making travel arrangements.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- SKIN -->\r\n      <div class=\"cbp-faq-group\" data-category=\"skin\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\ud83c\udf3f<\/div>\r\n          <h3>Skin & Cosmetic Care<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I connect with a dermatologist through CareBridgePlus?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            We can help you explore available dermatology\r\n            professionals for suitable skin-related\r\n            consultations. The need for an in-person\r\n            examination will be determined by the clinician.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I discuss cosmetic treatment options?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            You may explore consultations with qualified\r\n            cosmetic care professionals to discuss available\r\n            treatments, potential benefits, risks, and\r\n            suitability for your individual needs.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can skin consultations be completed online?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Some skin concerns can be discussed virtually,\r\n            but photographs and video do not always provide\r\n            enough information for diagnosis. The professional\r\n            may recommend an in-person assessment.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- PAYMENTS & PRIVACY -->\r\n      <div class=\"cbp-faq-group\" data-category=\"payments\">\r\n        <div class=\"cbp-group-heading\">\r\n          <div class=\"cbp-group-icon\">\ud83d\udd12<\/div>\r\n          <h3>Payments, Privacy & Appointments<\/h3>\r\n        <\/div>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>How much does an online consultation cost?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Fees may vary depending on the professional,\r\n            specialty, consultation type, and other applicable\r\n            charges. Confirm the full price and payment\r\n            terms before booking.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>How can I pay for a consultation?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Available payment methods will be communicated\r\n            during the booking process. Use only the\r\n            authorized payment method provided for your\r\n            appointment and request confirmation of\r\n            applicable fees.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I reschedule or cancel an appointment?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Rescheduling and cancellation options depend\r\n            on the relevant provider's booking policies.\r\n            Please review the applicable conditions before\r\n            confirming your appointment.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Is my personal and medical information kept confidential?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Protecting personal information is important.\r\n            Before sharing medical records, review the\r\n            applicable privacy notice and confirm the\r\n            approved method for submitting sensitive\r\n            information. Healthcare providers may have\r\n            their own privacy policies and legal obligations.\r\n          <\/p><\/div>\r\n        <\/details>\r\n\r\n        <details class=\"cbp-faq-item\">\r\n          <summary>Can I use my health insurance?<span class=\"cbp-plus\">+<\/span><\/summary>\r\n          <div class=\"cbp-answer\"><p>\r\n            Insurance eligibility and reimbursement depend\r\n            on your insurer, policy, location, and service.\r\n            Contact your insurance provider to confirm\r\n            whether a consultation or treatment is covered.\r\n          <\/p><\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <!-- NO RESULTS -->\r\n      <div class=\"cbp-empty\" id=\"cbpFaqEmpty\" role=\"status\">\r\n        <h3>No matching questions found<\/h3>\r\n        <p>Try a different keyword or choose another category.<\/p>\r\n      <\/div>\r\n\r\n      <!-- CTA -->\r\n      <div class=\"cbp-cta\">\r\n        <span class=\"cbp-eyebrow\" style=\"color:#a6ef78;\">\r\n          WE'RE HERE TO HELP\r\n        <\/span>\r\n        <h2>Still Have Questions?<\/h2>\r\n        <p>\r\n          Every healthcare journey is unique. Reach out to\r\n          CareBridgePlus to discuss your requirements and\r\n          explore suitable healthcare connection options.\r\n        <\/p>\r\n        <a class=\"cbp-cta-button\" href=\"\/contact-us\/\">\r\n          Contact Our Team &rarr;\r\n        <\/a>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <script>\r\n    (function () {\r\n      function initCareBridgeFaq() {\r\n        const root = document.getElementById('cbp-faq-page');\r\n        if (!root || root.dataset.initialized === 'true') return;\r\n        root.dataset.initialized = 'true';\r\n\r\n        const search = root.querySelector('#cbpFaqSearch');\r\n        const buttons = root.querySelectorAll('.cbp-filter');\r\n        const groups = root.querySelectorAll('.cbp-faq-group');\r\n        const empty = root.querySelector('#cbpFaqEmpty');\r\n        const items = root.querySelectorAll('.cbp-faq-item');\r\n\r\n        let category = 'all';\r\n\r\n        function updateFaq() {\r\n          const term = search.value.trim().toLowerCase();\r\n          let totalVisible = 0;\r\n\r\n          groups.forEach(group => {\r\n            const categoryMatches =\r\n              category === 'all' ||\r\n              group.dataset.category === category;\r\n\r\n            let groupVisible = 0;\r\n\r\n            group.querySelectorAll('.cbp-faq-item').forEach(item => {\r\n              const text = item.textContent.toLowerCase();\r\n              const matches = categoryMatches && text.includes(term);\r\n\r\n              item.classList.toggle('cbp-hidden', !matches);\r\n\r\n              if (matches) {\r\n                groupVisible++;\r\n                totalVisible++;\r\n              }\r\n            });\r\n\r\n            group.classList.toggle('cbp-hidden', groupVisible === 0);\r\n          });\r\n\r\n          empty.style.display = totalVisible === 0 ? 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We&#8217;re here to help make your healthcare journey clearer. &#9906; All Questions General Consultations Second Opinions Family Care Medical Travel Skin &#038; Cosmetics Payments &#038; Privacy \ud83c\udf0d About CareBridgePlus What [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/page-full-width.php","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-76","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - CareBridgePlus | Global Healthcare for Sri Lankan Families<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ezw.kbq.temporary.site\/website_5d194de8\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - CareBridgePlus | Global Healthcare for Sri Lankan Families\" \/>\n<meta property=\"og:description\" content=\"CareBridgePlus Help Centre Your Questions, Answered Find helpful answers about online consultations, second medical opinions, healthcare coordination, and supporting your loved ones in Sri Lanka. 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